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Otelit

Information technology for hotels

All of your hotel's IT, one point of contact.

From network infrastructure and guest Wi-Fi to PMS integrations, CCTV and door lock systems — we build and operate the technology side of your hotel. Based in Istanbul, serving hotels across Türkiye.

24/7Remote monitoring through the season
SLAWritten response time commitment
ComplianceTurkish law no. 5651 logging, KVKK
NationwideIstanbul based, all regions covered

Why a hotel specialist?

Hotel IT is not office IT.

When a network fails in a hotel, it is not only the staff who notice. Check-in stops, door locks may not open, the channel manager cannot push rates, and guests cannot get online — which goes straight into your review score.

A hotel runs 24 hours a day, hosts hundreds of unmanaged guest devices at once, has high seasonal staff turnover and carries legal obligations that an office does not. Otelit was built for exactly this environment.

  • One healthy network shared by front office, housekeeping and F&B
  • Wi-Fi guests connect to without asking for a password
  • PMS, channel manager, POS and lock systems that actually talk to each other
  • CCTV that is genuinely recording
  • Logs that are complete when an inspection arrives
  • A clear answer to "who do we call?" when something breaks

Services

We take over the hotel's IT workload end to end

You can take a single service or hand us the whole property. All of the areas below can sit under one contract.

01

Networks & Guest Wi-Fi

Coverage that reaches inside the rooms, on top of a properly designed wired backbone.

  • Wi-Fi site survey and coverage plan
  • VLAN separation: guest / staff / CCTV / POS
  • Hotspot, authentication, bandwidth management
  • Switches, access points and firewalls
02

Server Room & Systems

Making the heart of the hotel tidy, redundant and monitored.

  • Rack layout, cabling and labelling
  • Server and virtualisation setup
  • Backup and disaster recovery plan
  • UPS and environmental monitoring
03

Hotel Software & Integration

Making PMS, channel manager, POS and booking engine work as one.

  • PMS setup, migration and version management
  • Channel manager / booking engine integration
  • Door lock and POS integrations
  • Staff training and written procedures
04

Website & Digital Assets

A fast, mobile-first site that sells rooms instead of merely describing them.

  • Multilingual hotel website design
  • Booking engine placement and conversion work
  • Domain, SSL, DNS and corporate email
  • Technical SEO and page speed
05

Security & Compliance

Both cyber security and the paperwork an inspection asks for.

  • Guest internet logging under Turkish law no. 5651
  • KVKK (Turkish GDPR) technical measures
  • Firewall, filtering, ransomware-resistant backups
  • CCTV and access control systems
06

Support & Consultancy

We do not install and disappear; we stay on as your IT department.

  • SLA-backed remote and on-site support
  • Pre-season checks and periodic maintenance
  • Investment planning and vendor evaluation
  • IT project management for new openings

How we work

Four steps to taking over

On day one we visit the property and document what is actually there. You get a written statement of what works, what needs replacing and what is simply an outage waiting to happen.

Book a survey

  1. Survey and current-state report

    On-site inspection, wireless measurements, server room and software inventory — ending in a prioritised list of gaps.

  2. Project and budget plan

    What gets done, when and at what cost. Phased around your season calendar, with vendor-neutral product recommendations.

  3. Installation and go-live

    Work carried out while the hotel operates, without disturbing guests. Testing, staff training and handover documentation included.

  4. Operation and maintenance

    Remote monitoring, monthly reporting, SLA-backed response and a full inspection twice a year.

Group advantage

Equipment and IT under one roof

Otelit is the technology brand of Anpars Hotel Equipment, a supplier to the hospitality industry. In practice this means room safes, hotel televisions, room telephones and minibars are planned together with the network, cabling and systems that make them work.

During a room refurbishment you will not buy the televisions first and then ask which network they should connect to — both sides sit at the same table.

  • Room safes, hotel TVs, room phones, kettle sets
  • Housekeeping and bathroom equipment, textiles, amenities
  • Hotel-grade air conditioning and restaurant equipment
  • Installation, network connection and PMS pairing for all of it
  • One contact, one delivery plan, one party responsible

FAQ

Common questions

We already have IT staff. Can we still work with you?

Yes. In many hotels we work alongside the in-house team as a second pair of expert eyes: project support, backup response for critical failures and an independent opinion on investment decisions.

Do you cover the whole country?

We are based in Istanbul and travel across Türkiye for installation and project work. Remote monitoring, management and consultancy are location independent. The frequency of on-site maintenance visits is agreed in the contract based on your region.

Do you supply hardware as well?

Yes, through our parent company Anpars for hotel equipment, and from the most suitable manufacturer for network and systems hardware. We are not a reseller for any single brand, so our recommendation does not follow a sales target.

How quickly do you respond to faults?

Response times are written into the maintenance contract. For failures that stop operations — check-in, door locks, internet outage — remote response begins within minutes; on-site response depends on the hotel's region.

Which languages do you work in?

Turkish and English. Documentation and reporting can be delivered in either language.

Contact

Let's talk about your hotel

Fill in the form and we will get back to you the same working day. The first meeting and the on-site survey are free of charge.

Phone
+90 537 404 3000
Email
info@otelit.com
Based in
Istanbul, Türkiye
On-site work across all regions
Office hours
Weekdays 09:00 – 18:00 (GMT+3)
24/7 fault line for contracted hotels
Invoicing entity
Anpars Otel Ekipmanları ve Malzemeleri

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